Mo struggled to book in person meetings in his first 30 days of working with us. He almost gave up.
This sent me down a rabbit hole chase to figure out what was going on.
I started having our team not only review what my inside sales agents were saying, but what our real estate agents were saying.
And to my surprise, the people who weren’t getting meetings, weren’t using the script or even attempting to.
We reviewed multiple calls from Mo.
And – Mo was open to feedback.
I asked him, “permission to be honest”
He said, “of course Cody, I want to win”
I told him that his tone, cadence and intent listening were nowhere to be found.
I realized that he had no idea how to use Sharran’s script and lacked confidence in how to use it.
We worked together and he started setting a crazy amount of appointments… he’s now apart of the crowd that if they get 10 live transfers they set about 4-7 in person meetings.
But it wasn’t always that way.
Since then we rolled out a KPI I’m proud of in our conversion coaching – number of live transfers listened to. See, at Sheridan St. We are not just giving you the live transfer, we are now coaching you on what to say, how to say it and what to listen for.
Because… sometimes it’s the smallest tweaks that make the largest difference.
CEO at Sheridan St.
The #1 lead generation and appointment setting agency for real estate
P.S. Whenever you’re ready to take your business to the next level… here are 4 ways we can help!
1. FREE COURSE FOR REAL ESTATE AGENTS: Learn how to generate leads on autopilot for your real estate business: https://sheridanst.io/clientkit
2. FREE PROFITABLE ADS TRAINING: Learn more about how top performing agents and teams run ads in order to generate leads that convert into deals faster: https://sheridanst.io/7-figure-leads
3. GET YOUR APPOINTMENT ENGINE SCORE: We have had the opportunity to speak with top performing teams across the country about how they set appointments. We created a free tool that will show you how your appointment setting compares to other top agents/teams: https://sheridanst.io/appointment-engine-score
4. GET BOOKED APPOINTMENTS, LIVE TRANSFERS & IN PERSON SHOWINGS (GUARANTEED): Learn about how top performing teams and agents are implementing our Dedicated Appointment Engine in order to experience massive growth in their businesses: https://sheridanst.io/book-now